Online Medication Ordering Options
Order Your Prescription via the Old System - This will be decommissoned at the End of November 2020. Please register for My Health Online below for future prescription requests.
Change of System to Order Repeat Medication
We have now enabled the My Health Online system to allow you to order your repeat medication.
It is important that you follow the instructions below on how to register to enable you to order your repeat precriptions in the new way.
If you have already registered for My Health Online then you will see repeat prescriptions and how to order when you login to your My Health Online account .
Our old system for ordering repeat prescriptions will be decomissioned in the next 3 months (end of November 2020), however it can still be used until this date and can be found further down the page in the red banner.
Register for Online Repeat Prescription Ordering
If you are having difficulties registering please use the link: My Health Online - Registration help
Requesting Contraceptive Pills Online
The link above will connect you to a contraceptive pill review questionaire and request form.
Please complete the online form which will be reviewed by one of the practice doctors, nurses or pharmacists.
For the majority of patients a face to face review will not be required and a response will come via telephone call or text to advise if you need a face-to-face appointment or not.
Annual Medication Reviews
As part of our ongoing commitment to your health we undertake an annual medication review on all patients on repeat medication. You should receive a letter, phone call or text to invite you to be part of this process.
Depending on the types of medication you are currently taking you may be asked to have a blood test and a face to face consultation with the practice pharmacist, whilst other medication can be renewed without you needing to visit the surgery.
If you have received correspondence about a medication review please complete the medication review form (opposite) which will be reviewed by one of the practice pharmacists.
Nominate a Pharmacy Process
We are encouraging patients to nominate a Pharmacy by using the form opposite. This will enable you to collect your prescription directly from the pharmacy rather than you taking the time to collect it from the surgery and then take it to the pharmacy to be dispensed.
If your pharmacy already manages and collects your prescription for you, you do not need to nominate one. If you are ordering your repeat prescription please use the ordering forms below.
Please ensure that you allow sufficient time for your prescription to be processed (up to 72 hours at the practice and at least 48 hours at the pharmacy). Therefore putting your request in earlier is recommended to avoid any delay.
If you do not nominate a pharmacy your prescription will be held at West Quay Medical Centre.
Controlled drugs, Benzodiazepines and Z-drugs
There are specific rules that apply to controlled drugs
Only up to 30 days’ supply is allowed on one prescription.
You must collect medicines from the pharmacy within 28 days of the date on the prescription.
Any medicine ‘owed’ to you by the pharmacy must also be collected by that date.
All patients will need to request and collect repeat prescriptions each month from their GP practice. It will no longer be possible to get your medicine from the pharmacy using repeat or ‘batch’ dispensing.
You or your representative will need to sign and show proof of identity at the pharmacy to be able to collect your medicine.
Please remember to order your medicine in good time. As of 1 April 2019, Pregabalin and Gabapentin (Lyrica, Alzain, Neurontin) have been reclassified as controlled drugs.
The practice has a prescribing policy for Benzodiazepines and Z-drugs. The doctors, nurses, and pharmacists in this practice will prescribe hypnotics and anxiolytics (benzodiazepines and z-drugs) in line with national and locally developed guidelines. Please click here to see our Practice Policy.
Non-steroidal anti-inflammatory drugs (NSAIDs)
Because of ongoing safety concerns with NSAIDs the practice is no longer accepting prescription requests for these medicines.
These medicines belong to a group of medicines known as non-steroidal anti-inflammatory drugs or NSAIDs. They can relieve pain or reduce inflammation.
Ibuprofen and Naproxen or, alternatives such as NSAID creams and gels (that you rub into your skin) can be purchased at your local community pharmacy. Ask your pharmacist for advice on the best treatment for you.