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URGENT PATIENT MESSAGE

We will need to continue with our emergency-only appointment system until next week w/c 27th September 2021.
 
We apologise, however, despite our best efforts we only have limited capacity and significant-high demand for our services which means we have to prioritise safe patient care.
 
Therefore if your call is not urgent we suggest that you download our App from our website at www.westquaymedicalcentre.co.uk.
Once downloaded choose the 'I want help for my condition' and the 'check your symptoms' options. Additionally, the App also contains self-care fact sheets and can signpost you to other services that can help.
 
You can also visit your local community pharmacy and request a 'choose pharmacy' appointment where they can help with many minor ailments without the need for you to speak to a member of the surgery clinical team. They can provide a free NHS prescription in many instances.
Lastly, for any medical emergencies that require A&E please call CAV247 on 0300 10 20 247.
 
Thank you for your patience and continued support.

Latest Practice Updates

Flu Vaccine Clinics

 
Saturday 02nd October (OVER 65 ONLY)
Saturday 16th October (OVER 65 ONLY)
Saturday 30th October
Saturday 06th November
Saturday 13th November
 
Call 01446 508159 now if you are eligible!
 
 

Blood Bottle Shortages

As you have probably seen in the news of late there is currently a nationwide shortage of blood bottles, which are needed to carry out blood tests. This is due to a problem with the manufacturer.
  
We are awaiting further communication from Welsh Government and Cardiff & Vale University Health Board and will share this in due course. In the meantime, as a GP surgery, we have been instructed to temporarily limit the number of tests we can do for potentially the next 3 months.
 
More information contained in news section of our App.

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