Important Information Regarding Online Repeat Prescription Requests
Our current website system for ordering repeat prescriptions will be deactivated at the end of November 2020.
Please ensure that you register for My Health Online and tick the option 'No - Only appointments service available' and follow the instructions.
You will then have access to online appointments but in order to access your repeat prescriptions you will need to be activated by phoning the surgery on 01446 722792.
Please do not attend the surgery due to COVID19 protocols in place.
As we all start preparations for some near normality in life and medicine, we at West Quay would like to recognise and facilitate a safe, manageable recovery phase to restore some of the services that have had to be postponed during COVID.
We understand that patients have significant anxieties about this but would like to ask for the community’s continued cooperation with us to help make this possible. We are sure you are fatigued by the seemingly slow pace of change, but COVID-19 still presents a real threat to life, so minimising exposure remains a priority, we have many areas of services to bring back in but, we also have to adhere to social distancing, keeping numbers in surgery minimal at any one time, and face to face appointments are longer due to distancing, PPE and infection control. We have central guidance on which services to prioritise and we are trying to maximise what we can safely offer.
We are very aware that there remains risk of harm due to non-treatment of issues because of COVID protocols so all our services have to be risk assessed against this.
Coronavirus (COVID19) Help & Advice
In response to the Coronavirus Pandemic our ways of working have changed.
You will need to telephone the surgery to discuss your medical problem and a clinician will either call you, or video call you to discuss.
PLEASE DO NOT ATTEND THE SURGERY UNLESS A CLINICIAN HAS ADVISED YOU TO ATTEND
We would like to thank our patients for their support, patience and understanding during this unprecedented time.
Click Here for more information.
Apply for a Coronavirus (COVID19) Test
The Welsh Government have now enabled an online system for patients and key workers to be tested for Coronavirus.
If you have one of the following symptoms:
a new continuous cough
loss of smell or taste
You need to take the test in the first 5 days of having symptoms. The test does not tell you if you have already had coronavirus.
Click Here to Apply
Phlebotomy at Barry Hospital
You will need to call 01446 704058 to book an appointment. Phone lines will be available Monday to Friday 8:30-15:30.
Latest minutes July Minutes 2019