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Noticeboard

Practice update 

Surgery Closure

 

The surgery will be closed on Wednesday 19th June from 13:00 for essential staff training.

Our phone lines will be open as normal the following day (Thursday 20/06/2019) from 08:00 with the surgery opening at 08:20.

If you require medical attention at any time when the surgery is closed see below:-

Resources such as NHS Direct or Choose Well provide information including a symptom checker tool and advice on how best to treat your symptoms:

NHS Direct:   0845 46 47 or           http://www.nhsdirect.wales.nhs.uk/

Choose Well                         http://www.choosewellwales.org.uk/home

Community Pharmacies are all able to provide confidential advice and in many cases medication for common ailments (A number of these are free under the Choose Pharmacy Scheme). A list of pharmacies and opening times can be found on the Cardiff and Vale Health Board Website at -
http://www.cardiffandvaleuhb.wales.nhs.uk/home

 

The GP Out Of Hours Service operates whilst surgeries are closed. This is for urgent care needs, which cannot safely wait until GP practices re-open. The service can be contacted on 01446 729562.

Accident and Emergency Departments and 999 ambulance services are for immediate life threatening conditions only.

Water Leak

Following the major water leak at West Quay Medical Centre, we are currently unable to open our automated doors at the rear entrance of the surgery.

Please use the main entrance when attending.

We apologise for any inconvenience caused.

You can also complete the contact us form on the next tab for further information on our Patient Participation Group. 

Aim of the group:   

To promote co-operation and co-production between West Quay and Rhoose Surgeries Patients and the West Quay Medical Centre (WQMC) to the benefit of all parties

Activities of the PPG

To assist West Quay Medical Centre in improving services to patients.

To represent patient views and improve communication between patients and the West Quay Medical Centre.

To receive comments about the WQMC and assist in responding to them.

To express opinions on behalf of patients in regard to WQMC policies.

To provide to the WQMC advice in regard to the implications of the results of Patient Surveys.

To contribute to the WQMC development process and comment upon any resulting action plans.

To advise the WQMC on the education needs of the patient community in regard to preventative medicine, healthy lifestyle choices, appropriate use of healthcare services and any other areas as to improve the health of the patient community and the efficient use of medical resources.

 
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